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Frequently asked questions
Not happy or order not arrived yet
Please message me before reviewing!! I am more than willing to work with you to make sure you are 100% satisfied with your order. In addition, if you haven't received your order & it's been over 3 weeks, please let me know; this is abnormal & I would love to check on your order for you!
When will my order arrive?
Orders are shipping within 3-5 business days. If you check on your Etsy Purchases you can see the estimated ship date. If you chose the 99 cent shipping, orders will not be trackable. If you upgraded to first class or priority, you will see the tracking number on the Purchases page. Let me know if your order has not appeared within 2 weeks and I can see if it was returned to me. Please ensure your address is correct when you place your order.
Can I use a household iron?
No. HEAT PRESS REQUIRED to press images. Household iron will not worK. Cricut EZ press will not work.
How do I apply the design to my shirt?
General instructions are as follows but adjustments may need to be made depending on your specific heat press and its abilities.
Set temperature to 400 degrees Fahrenheit.
Set timer to 45-55 seconds.
Set Pressure at medium.
Put parchment or butcher paper inside the garment to ensure the ink does not bleed through the shirt to the back. Do not reuse this same paper, discard.
Place transfer face down on garment.
Press at 400 degrees F for 45-55 seconds with medium pressure.
Remove paper immediately and peel hot.
Can I use a cotton shirt?
No. Transfer must be used on a shirt that is at least 65% polyester, but a 100% is preferable. A 50% polyester item will give you a vintage look but may wash out some when washed. Sublimation ink only adheres to polyester fibers.
The shirt/fabric must be a light colored fabric. NO BLACK fabric. It will not show up!
These transfers will not print white! If there is any white in the the image it will become the color of the shirt you put the transfer on.
The colors on the listing may differ from colors on transfer.
You will need a heat press to use this transfer.